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We are proud to align with the UK Agent Quality Framework — a sector-wide initiative that ensures every student receives honest, high-quality guidance throughout their study journey.
The UK Agent Quality Framework (AQF) was launched at the 2023 BUILA conference and brings together UK institutions, education advisors, and government bodies around a shared ethical charter. As a study abroad consultancy working with leading UK university partners, we are required — and proud — to operate in line with the AQF.
Top World Class Universities
Top World Class Universities
IGE meets ICEF's rigorous criteria for ethical practices, transparency, and quality student support in international education.
As part of the AQF, IGE commits to the following standards — not as a checkbox, but as a reflection of how we work every day.
We host the official Student Guide to Choosing an Education Agent on our website for all prospective students to access freely.
We share the guide with every student who uses our counselling services, ensuring they are fully informed before making decisions.
All student-facing staff complete the British Council UK Education Agent and Counsellor Training programme with certified digital badges.
We deliver consistently high-quality support and guidance to protect and enhance the student experience at every stage.
The foundation of the AQF, ensuring transparency, integrity, and high-quality support for international students through five core ethical standards.
We conduct ourselves with integrity, comply with all applicable laws and regulations, and act in a manner that reflects positively on the UK education sector. We maintain full transparency about the organisations we represent and all relationships we hold.
We promote our partner institutions fairly, without negative comparisons or misleading claims. We are transparent about commission arrangements or student fees, and maintain clear, signed agreements with every student client.
We provide accurate, tailored guidance based on each student's individual needs, goals, and capabilities. We never knowingly provide false or misleading information, and always present a range of providers aligned to the student's profile.
We act in the best interests of every student — without prejudice or discrimination. We provide pastoral care and wellbeing support, advise on rights and responsibilities in the UK, and ensure strict confidentiality of all personal information.
All UK-focused counselling staff complete the British Council's UK Education Agent Training Programme and participate in regular professional development. We maintain up-to-date knowledge of UK immigration rules and visa regulations.
Access official tools and guidance designed to help students and families make informed decisions throughout the international education journey.
Practical advice for students on selecting a reputable education agent. We share this with all prospective and current students.
Free, online, modular training covering UK education, student experience, visas, and ethics. Certified participants receive a digital badge.
Quality assurance framework and ethical guidance to support implementation of the National Code of Ethical Practice.
Official standards for education agents working in UK recruitment, aligned with the London Statement (2012) and overseen by BUILA and UKCISA.
UK government guidance on student rights, complaints procedures, and transparency expectations when studying in the UK.
Check the British Council's public database of certified agents and counsellors who have completed UK education training.
